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Learn how Jawnt’s Guaranteed Ride Home benefit takes the stress out of unexpected trips home with fast, hassle-free reimbursement.
When the unexpected happens, having to worry about paying for an emergency ride home from work shouldn’t add stress to the situation. Guaranteed Ride Home (GRH) programs alleviate this stress by ensuring employees always have a way to get home safely, at no extra cost.
In Jawnt, employees enrolled in a Guaranteed Ride Home program can access and submit a reimbursement request in one central place, and get paid back faster than traditional reimbursement methods like paper checks or payroll processing.
Read on to learn more about how Jawnt streamlines the Guaranteed Ride Home process with a modern, secure repayment solution.
Guaranteed Ride Home (GRH), sometimes called Emergency Ride Home, is an employee benefit designed to give commuters peace of mind. If something unexpected happens during the day (for example, a sudden illness or family emergency), GRH covers the cost of a qualified ride home, usually a taxi or a ride-hailing service like Uber or Lyft. GRH programs typically cover a set number of trips per year, and reimburse up to a defined amount per trip.
Many GRH programs are sponsored at the county or state level, offering a safety net for commuters who take transit, bike, carpool, or otherwise leave their car at home. These regional programs play an important role in reducing single-occupancy vehicle commutes, and can provide a helpful solution for employers looking to offer an out-of-the-box GRH solution for their workforce. Learn more about the value of offering a Guaranteed Ride Home program.
How it works: the employee books a ride home, pays out of pocket, and saves a physical or virtual receipt of the ride. Then, within 30-60 days of the ride (depending on the program), they submit an online request for reimbursement, along with their receipt. For traditional GRH programs, approval may take anywhere from 3 to 30 days, and reimbursement typically arrives by check within a few weeks after that.
Employers can also choose to offer their own in-house GRH program as a way of investing in employee wellbeing and making active transportation the default, not the exception.
For organizations offering a Guaranteed Ride Home benefit through Jawnt, the entire experience lives right alongside the rest of your commuter benefits. Eligible employees will see their Guaranteed Ride Home benefit as soon as they log in to their Jawnt account.
When submitting a Guaranteed Ride Home reimbursement request in Jawnt, the employee enters the details of their ride home (merchant, date, amount, and method of travel) and uploads their receipt, allowing for quick and streamlined processing.
Pre-defined benefit rules ensure requests are submitted within the employer’s eligibility timeframe (for example, within 30 days of the ride purchase date).
Jawnt's team reviews submissions within five business days, notifying the employee when their reimbursement has been approved, or if additional information is needed.
As always, Jawnt Customer Support is available for live support during business hours, taking the administrative burden off benefits admins’ shoulders.
A good GRH program can be hindered by a clunky reimbursement process. To solve this, Jawnt offers direct deposit reimbursement straight to employees' bank accounts, shortening the reimbursement process from weeks to days.
Historically, reimbursement meant employees had to wait for a paper check to arrive in the mail, or if reimbursements were processed through payroll, they had to keep an eye out for their reimbursement in a future paycheck. Having to wait this long for repayment can be a frustrating experience when the original, unexpected expense was paid out of pocket. Slow reimbursement puts the burden on employees and creates friction that discourages participation over time.
Jawnt's direct deposit option turns Guaranteed Ride Home into a simple and quick end-to-end experience. When submitting their request, employees follow a few quick steps to securely connect their bank account. Once connected, approved reimbursements can land in their personal bank account within days. Banking information stays protected while the reimbursement process stays fast and friction-free.
With seamless reimbursement requests, direct deposit payments, and dedicated support all in one place, Jawnt helps employers and employees make the most of their Guaranteed Ride Home program. Want to learn more about adding this benefit to your commuter program? Chat with us →
